A Zero-Non-Conformity Report was announced and issued by the SOCOTEC Certification International to CPSC upon undergoing through the First Surveillance Audit of its 3-year certified quality management systems (QMS) under ISO 9001:2008.
The zero non-conformity result marked the first ISO external audit under the helm of the new Director General Dr. Ramhari Lamichhane. The DG expressed his immense pleasure on the result of the audit being his first ISO audit experience. He conveyed to the external audit team his warmest thanks on the result and commended the “deep investigation” done on almost all areas of the CPSC QMS exhibited within a year and which were reviewed within a single day. He then enjoined the CPSC team to always live up to the quality ways that has been established by the College for 15 years since its certification under ISO. He said that the team must always uphold the same quality brand of service offered to its member countries.
The team of auditors from SOCOTEC was composed of the Managing Director Mr. Renato Navarrete as Lead Auditor and the Head of Certification Mr. Leonardo del Carmen as Team Member. The auditors congratulated the team as it announced that its certification under the ISO 9001:2008 is still valid. The audit team highlighted in the presented report that “CPSC’s QMS are carefully deployed in fulfilling the requirements of the CPSC corporate plan” and that based on the review of the activities, documents and feedbacks, the College has always remained to be “customer-focused”. They added that CPSC’s QMS has fully grown and has matured through its established processes, interface effectiveness and continual improvements.
For the period’s audit the following areas were covered: Evaluation Review and Improvement: Policy Formulation and Corporate Planning; Program Planning and Implementation; Project Planning and Implementation; Resource Management: Procurement/Supplier Assessment and Evaluation; Management Systems Operation and Control: Recruitment and Training; Accreditation and Certification; and Evaluation, Review and Improvement: Internal Audit, Correction/Corrective/Preventive Action and Customer Feedback Handling & Satisfaction.
CPSC is currently gearing up its QMS to be certified under the latest version of ISO 9001:2015.